Returns & Exchanges
At Patriot Customz, we stand behind the craftsmanship of our home goods and offer a 30-day window for returns on all standard items in their original condition. Please note that custom-built furniture and personalized decor are final sale unless a defect is present upon delivery.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why the item didn't fit your home vision.
Prepare the Package
Securely pack the item in its original packaging to ensure it remains protected during transit back to our workshop.
Affix Shipping Label
Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Refund or Credit
Once our quality control team inspects the item, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing